We have received reports that Kia Motors Finance has updated their login url and is using a new site for their accounts. Due to this change, Kia Motors accounts are not updating successfully in Personal Capital. We have reached out to our aggregation team to investigate this issue and make the necessary changes to account for the new url for Kia Motors, however these changes can take time to implement.
As soon as we have an update about the status of linking or updating Kia Motors Finance accounts we will update this page. In the mean time please do not delete any Kia Motors accounts that you have currently linked.
We appreciate your patience and understanding while we work on this issue!
Updated (8/19): Unfortunately this issue is still pending resolution as our engineers work to find an acceptable solution. While we do not currently have an ETA on when this will be resolved, we do hope to have an update soon.
Updated (9/1): This matter is still under review. The moment new details are provided from our internal engineers in regard to creating a viable solution, we will be certain to update all our impacted customers.
Updated (9/28): Issues are still persisting with syncing this site successfully. We are monitoring the case for updates and will be certain to follow with all our impacted customers the moment new details develop towards resolution.
Updated (10/18): Our aggregator is currently still developing changes to correct the issues with syncing this site successfully. The moment new details develop, our support team will be certain to follow up with all our impacted customers.