Unfortunately Carta's technical team has not been responsive in assisting us with the ongoing aggregation issues. As such, we have had to discontinue support for this financial institution. We are deeply sorry for the inconvenience caused.
To continue tracking your Carta account, we recommend that you add it as a manual account.
If you've linked Carta previously, we recommend that you create a manual account, and mark the original account as closed. Be sure to set the 'closed date' of the original account to be the date of first balance of the new manual account - this will ensure that the historical data between both instances transitions smoothly. For more information on how to mark accounts as closed, please refer to this article.