Personal Capital Cash closure requests are processed manually by UMB (our partner Bank).
Important: Before your Cash account can be closed, you will need to withdraw the full balance in the Cash account. Once your Cash account is at a zero dollar balance, email us at cash@personalcapital.com with the following information:
1. Your closure request
2. The last four digits of the Cash account(s) to be closed
3. The email address associated with your Personal Capital Dashboard
Be sure to download any Cash account statements that you wish to keep prior to the Cash account's closing, as they are deleted once the account is closed.
Most Cash accounts are closed within 7-10 business days from the date the closure is requested. Once your Cash account is closed, it cannot be re-opened. However, you may re-apply for a new Cash account on your Personal Capital Dashboard at any time.