2-Step Authentication required for PNC Bank

PNC Bank requires all users to complete secondary authentication for linking or refreshing the accounts in Personal Capital. Please complete the steps below to add a mobile number to you PNC Bank profile. 


  • Login into PNC Online Banking: https://www.pnc.com/en/personal-banking.html
  • Post login, click on the 'Customer Service' tab.
  • Under the 'Customer Service' tab, click on the 'Two-Step Verification' link.
  • Under the 'Two-Step Verification' section, select the 'Security Settings' profile. Under this, click on 'Setup' of Additional Sign On Security block.
  • Click on the 'Enroll Mobile Device' link.
  • A pop up for 'Add a Mobile Number' will appear. Enter mobile number and click on 'Continue'.
  • PNC will send confirmation code to enter the mobile number, enter the code and click on 'Continue'.
  • On successful enrollment, 'Mobile device confirmed' message will appear.

Once you complete the steps above, log in to Personal Capital and try to link/refresh your account. 

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