How do I dispute a fraudulent transaction?

If you notice a fraudulent transaction on your account or if you suspect that your account has been compromised, contact UMB support IMMEDIATELY:

UMB E-Mail:

personalcapitalcash@umb.com

UMB Phone:

888-648-8563

UMB is available 8am-5pm Pacific, excluding holidays.

Additionally, we suggest that you update the password for your email client, then update the password for any bank accounts you believe were involved.

Please note that for security purposes your Personal Capital Dashboard may be temporarily locked while we investigate your report.


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