Account Funding Troubleshooting

If you were not able to automatically verify your bank account, we will need to verify your financial institution using 2 small transfers to your bank, and two from your bank of the same amount. The value should be some amount between $.01 and $.49 inclusive.

These transactions should show up in your account within 3 business days. If your account is still showing as not funded after 3 business days, check your source bank for the deposits. In the event that the transactions are not shown at your source bank please try again.

Otherwise please email cash@personalcapital.com with the dates of the transactions and our agents will investigate further.


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