Reset Mobile PIN

Below are the steps to reset the PIN for the Personal Capital Mobile App in both iOS and Android devices.
 
1. On the screen that requests for a PIN, select the option that says 'FORGOT PIN' in the lower left.
PIN_request__S1_.png
 
2. Once you have selected this, three options will be displayed along the bottom. Selecting one of the following options will send you a 4 digit PIN reset code to the registered mobile phone number or email.
a. "TEXT PHONE'
b.' CALL PHONE'
c. 'SEND EMAIL'. 
 
PIN_Request__S2_.png
3. Enter the 4 digit PIN you are provided with.
 
PIN_request__S4_.png
 
PIN_request__S3_.png
 
4. Once entered, provide the password for one of the linked financial accounts listed.
 
PIN_Request__S5_.png
 
5. Enter in a new PIN and confirm entry when prompted.
 
PIN_Request__S6_.png
 
After completing steps 1 through 5 on your mobile, you will receive a notice that the PIN has been changed.
 

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