We are currently experiencing an issue with the updating and linking of USAA accounts using the CyberCode Token option. While our engineering team is working on resolving this issue, we currently do not have an ETA for resolution. As workaround, we recommend using the CyberCode Text option provided by USAA.
As soon as we have an update we will update this space. We apologize for the inconvenience and we appreciate your patience and understanding!