Update: while we have been attempting to work with Wisebanyan to resolve this issue, unfortunately the Wisebanyan team is impeding our efforts to get these accounts linked to Personal Capital, and at this time we are unable to proceed with resolving this issue.
At this time, we recommend creating a manual investment account then marking your Wisebanyan accounts as closed. You can read more about how to create a manual investment account here: https://support.personalcapital.com/hc/en-us/articles/201169980-Add-Manual-Investments-Holdings
We sincerely apologize for the inconvenience and we appreciate your patience and understanding.
We are currently experiencing an issue with Wisebanyan accounts. While our engineering team is working with the team at Wisebanyan to resolve this issue, we currently do not have an ETA as to when this issue we will be resolved.
As soon as we have an update we will update this space. We apologize for the inconvenience and we appreciate your patience and understanding!