In order to change your email, password, or pin, you will need to be logged in to your Empower Personal Dashboard. If you are having trouble logging in please Contact Support.
Email or Password Change
Please follow the steps below to change your email address registered in Empower Personal Dashboard,
1. Log into Empower Personal Dashboard
2. Navigate to the 'Settings' menu under your name
3. Click 'Edit' next to your email address or password. You will be asked to enter your Empower Personal Dashboard password for security reasons.
4. Change the email address/password to the one you want to use and click 'Save'
You will receive a change notification at both, the old and the new email addresses.
Note: If you are a Empower Personal Dashboard investment client, please contact your advisor for changing your login email address.
To change the 6 digit PIN used for accessing Empower Personal Dashboard on your mobile device, go to Settings and click on 'PIN'.
If you have forgotten your current PIN, please see click on the 'Forgot PIN' link in the application to reset it.