We are aware of several reports from users experiencing an issue with their Venmo accounts missing transactions in their Empower Personal Dashboard Dashboards. We have alerted our Aggregation team and as soon as we have a response on this issue we will update this article.
In the meantime please leave the accounts linked to your dashboard as we will need this for our investigation of this issue. We apologize for the inconvenience and we appreciate your patience and understanding!
Updated (2/10): This matter is still under review and we hope to have an update soon. The moment progress has been made towards resolving the issue, will be certain to update all our impacted customers.