I am having trouble linking USAA account with a cybercode token.

In addition to using security questions for secondary authentication, USAA also offers other (opt-in) security options. These options are CyberCode Text and CyberCode Token. Please see below for the instructions to link USAA account.

If you don't use CyberCode Text or Token for secondary authentication, please enter your Online ID, Password and PIN to link your account. 

CyberCode Text

  1. Enter your Online ID
  2. Enter your Password
  3. Enter a dummy 4 digit PIN
  4. You will be prompted to enter your registered(with USAA) email address/phone number.
  5. You will be prompted to enter the 6 digit token. 
  6. Click Link

Once you enter the token, the account will link. 

CyberCode Token

  1. Enter your Online ID
  2. Enter your 4 digit PIN in the Password field
  3. Enter your 4 digit PIN in the PIN field. 
  4. You will be prompted to enter the 6 digit token. 
  5. Click Link

Once you enter the token, the account should link. If it doesn't please contact support.


Have more questions? Please Sign In to submit a request
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